Can VoIP Replace Traditional Telephones?

Over the last few years, VoIP (Voice Over Internet Protocol) has become hugely popular with both individuals and businesses.

Allowing people to connect and make calls over the Internet easily, regardless of location, has meant less expensive international calls, and a straight forward way into video chat as well.

The Pros of VoIP

The immediate and obvious benefit of VoIP is the cost factor. Because VoIP is web-based, you’re no longer restricted to an office or home. Even without wi-fi locations, many service providers offer wireless rocket sticks now, that you can plug in to your laptop and have instant Internet access with.

The Cons of VoIP

Yes, it’s inexpensive (if not completely free). Yes, it’s pretty easy to set up a multiple attendee call without a bunch of call in numbers and more. While the likes of Skype and Vonage are pretty big so can offer good support services and back-up, many of the smaller VoIP providers can leave you hanging in the dark when you have issues.

Additionally, because of the nature of wi-fi and its performance relying a lot on how strong your connection to the Internet is, there’s always The Possibility of dropped calls. Much more than there is with a fixed connection (this is why cable providers often outscore satellite TV providers when it comes to performance and customer satisfaction).

Multi-person calling has always been a feature of audio conferencing, and since this platform was built specifically for multiple users, its a lot more robust than many conference call systems that use Internet access.